Application of the legal conditions
These Terms and Conditions shall apply to all the products offered by the website scarff.eu
SCARFF ® reserves the right to amend these Terms and Conditions, from time to time, without previous warning and according to its own requirements. Said conditions will become effective upon being displayed on the Website and shall take effect and will remain in force until amended and duly published on the Website.
Details concerning the purchase agreement
The contracting party is SCARFF® a licensed product of Sport-events,bvba – Nisramont 45 L – 6983 Ortho – Belgium – Tax number BE0843237826
Orders may only be made for the products shown on the Website by consumers aged 18 or older.
SCARFF® will confirm receipt of the request by email upon receiving the order.
SCARFF® reserves the right to remove any product from the website at all times.
The orders made on the website are not final and are considered request. They are due to change in prize depending on the final design. After approval of the design customer will receive the final invoice with the final amount.
Prices and offers
All the prices shown in the list of our products are indicated in EUROS and exclude Value Added Tax (VAT)All customs charges and import duties are included in the price of the item or in the cost of post and packaging and will be paid by SCARFF®
SCARFF® reserves the right to make changes to the prices and products prior to an order being placed by the user.
Terms of payment
Payment can be made for all purchases by the following means: VISA, MASTERCARD, IDEAL, BANCONTACT, BANK TRANSFER , ONLINE BANKING, SOFORT
In order to make payment by card as secure as possible, SCARFF® uses MOLLIE, a secure payment providing system encoding the information through the SSL protocol. No credit card data is stored and kept on our server.
Delivery: times and costs
Please refer to our Shipping and Delivery page to find updated information on shipping costs and times.
Deliveries will be made to the address provided by the user.
The items bought at the SCARFF® online shop are delivered by courier service.
Once the order has left our warehouse, the user will be informed of the tracking number by email, so they can be informed of the status of their order at all times.
In order to avoid delivery problems (mistaken addresses, impossible to hand-deliver at the buyer’s home), it is necessary for the user to provide a telephone number.
The order will be delivered to the address indicated for delivery within the determined period.
Delivery times are given as an indication and based on the services of our logistics operators.
The SCARFF® products bought through the Website are covered by legal guarantee against all material or manufacturing defects during the corresponding legal period.
Defects or imperfections due to incorrect use or handling of the material or the wear and tear caused by normal use of said item are not covered by this guarantee. Furthermore, reduced functionality of items, due to the design limitations of the items are also excluded from the cover of this guarantee.
You can return the purchased products if the custom design does not match your approved design, if the products were damaged during transport and if there is an error on the manufacturing of the product. If for some reason your delivery is late and the products arrive with you for example after your event, we will NOT take them back. SCARFF® uses a big safety period to cover some delay in transportation or customs to prevent the goods te be delivered late.
Note: SCARFF® aims to show the colours of its products as close to reality as possible. However, the color of our products may be subject to variations depending on the lights and quality of the photograph, the monitor of your computer or other factors beyond our control.
The purchased product must not have been used.
The purchased product must be returned with its original packing where possible. Should the original packing no longer be available, you must replace it with a packing of a similar nature and quality.
Returns and refund conditions
The cost of returning the SCARFF® items is always covered by SCARFF®
When the reason for the refund is due to a manufacturing defect the quality of the product, SCARFF® will pay the bill in full within ten (10) working days following receipt of the product
Please note: SCARFF® makes every effort possible to show the colours of its products as close to the actual colours as possible. Nevertheless, the colour of multifunctional headgear and technical clothing may vary depending on the light and quality of the photograph, your computer screen or other factors beyond our control.
The agreement and these terms and conditions shall be governed by Belgian law.
In the event of any dispute arising in relation to these terms and conditions or the contract, and when proving impossible to reach an agreement, both parties shall expressly submit to the jurisdiction of the Courts of Arlon.